gmhTODAY 30 gmhTODAY April June 2020s | Page 45

T hinker Toys is a family- owned small business that reimagines the tra- ditional toy store as a creative space where people of all ages can unleash their creativity and sense of play. Thinker Toys was co-founded by its President and co-owner, John Horner, in 1969 and has stores in Morgan Hill, Carmel and Monterey. The company’s Vice President, Holly Horner, is a savvy retailer who makes it her business to know toy industry vendors, mer- chandise and trends. She looks for toys that are enriching, safe, and made with environ- mental sustainability in mind. Working with over 200 vendors, she aims to delight her customers with choices they won’t find in big box stores. “We have science kits, kites, fun sunglasses, maker toys, books, an entire zoo of plush ani- mals, kids’ gardening tools, puzzles, and the list goes on,” Holly said. “Whatever the inter- est, we try to have something to offer.” Morgan Hill Store Manager Sarah Murillo works with Holly to organize, stock and run the store in a way that ensures a helpful, inclusive and safe atmosphere for customers and employees. Holly pointed out the store’s unique “staff picks” display. Staff members each get a shelf on which to display a themed collection of toys that strike their fancy. “It’s a big draw,” Holly said. “We’ve done hundreds of them and we promote them on Instagram. Customers look online or come in just to see what our staff is promoting.” Sara and Holly also enjoy working together to make Thinker Toys a fun community space for parents and kids. “Last year we had in-store party with game demonstrations, story time and free face paint- ing. We have an interactive play space so kids and their parents can touch and experience toys.” Holly and Sara agreed that finding the right employees is key to success at Thinker Toys. “Our team reflects lots of different back- grounds,” Sara said. “All kinds of skills come in handy when it comes to running a small business. They help us make store displays, boost our social media following, run the register, and make sure our customers have a good experience.” “We won’t tell employees to stand in place and run the register every day,” Holly said. “Honestly that’s so soul crushing! When we say, ‘Enjoy yourselves and share your ideas with us,’ you can just feel their energy level go up. That’s why they tend to stay with us for a long time. We are also proud to welcome LGBTQ youth to work with us.” Being community-minded, Thinker Toys donates regularly to local nonprofits. According to Holly, “If someone comes in with a request letter for a worthy cause, we might create a themed gift basket for them. Sara’s become famous for it.” “It’s fun,” Sara said. “For example, we’ve donated gift baskets and face painting to the Morgan Hill Historical Society for their annual Mad Hatter’s Tea Party. You can get really creative with an Alice in Wonderland theme.” Holly noted that the store carries educa- tional toys, and local teachers are frequent customers. Thinker Toys offers a 25 percent discount to educators in recognition of the value they bring to the community. “If you’re a teacher, school counselor, Home and School Club member or anyone serving local kids’ education, your work benefits the entire community and this is our way of say- ing thank you,” Holly said. When Chamber of Commerce members strolled into Thinker Toys early on a weekday morning to bestow the Small Business of the Year award, Sara and Holly were all smiles. “I was just opening the store and it was a total surprise,” Sara said. “They came in and just showered us with accolades and flowers. Morgan Hill is in a sweet spot nestled in our tight-knit community on the edge of Silicon Valley. We want people to know about us and know they have an alternative to big box stores. This recognition is so important to us.” “We offer something unique in South County,” Holly agreed. “We get customers from San Jose, Gilroy and Hollister who like to stop in town, grab a cup of coffee or lunch, and shop for toys and gifts with their kids.” GILROY • MORGAN HILL • SAN MARTIN SPRING 2020 gmhtoday.com “This year is the tenth anniversary of our Morgan Hill store. You can bet we’ll be doing something special to celebrate, so be sure to stop by and follow us online!” 45